Terms of service
This website is operated by Pertix. Throughout the site, the terms “we”, “us” and “our” refer to Pertix. Pertix offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms of Service (“Terms”), including any additional terms and policies referenced herein.
If you do not agree to all of the Terms, you may not access the website or use any services.
Our store is hosted on Shopify Inc., which provides the e-commerce platform that allows us to sell our products and services.
SECTION 1 – ONLINE STORE TERMS
By agreeing to these Terms, you confirm that you are at least the age of majority in your jurisdiction, or that you have given consent for any minor dependents to use this site.
You may not use our products or services for any illegal or unauthorized purpose or violate any laws in your jurisdiction.
Any breach of these Terms will result in immediate termination of your access to our services.
SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse service to anyone at any time.
You understand that your content (excluding credit card information) may be transferred unencrypted over networks. Credit card information is always encrypted.
You agree not to reproduce, duplicate, copy, sell, or exploit any portion of the service without written permission.
SECTION 3 – ACCURACY OF INFORMATION
We do not guarantee that information on this site is accurate, complete, or current. All content is provided for general information only and should not be relied upon without consulting more accurate sources.
We reserve the right to modify site content at any time without obligation to update.
That being said, we strive to ensure that all product descriptions, images, and details displayed on our website are as accurate as possible. However, due to factors such as screen settings, lighting, manufacturing variations, and ongoing product improvements, the actual product received may differ slightly from how it appears on the website. These variations may include, but are not limited to, color, texture, packaging, or minor design details.
SECTION 4 – MODIFICATIONS TO SERVICE AND PRICES
Prices are subject to change without notice.
We may modify or discontinue the service at any time without liability.
SECTION 5 – PRODUCTS OR SERVICES
Certain products may be available exclusively online and may have limited quantities.
We reserve the right to limit sales by person, region, or jurisdiction.
All product descriptions and pricing are subject to change at any time without notice.
We do not guarantee that product quality will meet expectations.
SECTION 6 – BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse or cancel any order.
You agree to provide accurate and up-to-date account information for all purchases.
For returns, refunds, and exchanges, refer to our Refund Policy. All requests are reviewed according to that policy.
SECTION 7 – OPTIONAL TOOLS
We may provide access to third-party tools “as is” without warranties.
Use of such tools is entirely at your own risk.
SECTION 8 – THIRD-PARTY LINKS
We are not responsible for third-party websites or content.
Any transactions made through third-party sites are at your own risk.
SECTION 9 – USER SUBMISSIONS
Comments or other submissions may be used to operate and improve our services, subject to applicable law, third-party rights, and our Privacy Policy.
You agree not to submit unlawful, abusive, or misleading content.
SECTION 10 – PERSONAL INFORMATION
Your submission of personal information is governed by our Privacy Policy.
SECTION 11 – ERRORS AND OMISSIONS
We reserve the right to correct any errors, inaccuracies, or omissions and to cancel orders if necessary.
SECTION 12 – PROHIBITED USES
You are prohibited from using the site for:
• Illegal activities
• Violating laws or regulations
• Infringing intellectual property
• Harassment or discrimination
• Spreading malware or harmful code
• Collecting personal data unlawfully
Violation may result in termination of access.
SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
To the fullest extent permitted by law, services and products are provided “as is” and “as available” without implied warranties. This does not exclude mandatory warranties or express promises applicable to your purchase.
To the fullest extent permitted by law, Pertix and its directors, employees, affiliates, partners, suppliers, and service providers are not liable for indirect, incidental, punitive, special, or consequential damages, including lost profits, data, or revenue.
SECTION 14 – INDEMNIFICATION
You agree to indemnify and hold harmless Pertix from any claims arising from your breach of these Terms.
SECTION 15 – SEVERABILITY
If any provision is deemed unenforceable, the remaining provisions remain valid.
SECTION 16 – TERMINATION
We may terminate access to our services at any time if you violate these Terms.
SECTION 17 – ENTIRE AGREEMENT
These Terms constitute the full agreement between you and Pertix.
SECTION 18 – GOVERNING LAW
These Terms are governed by the laws of Ontario, Canada, subject to any mandatory consumer protections that apply in your jurisdiction.
Shipping and Delivery
Shipping timeframes are estimates. Carrier delays, customs processing, weather, supply disruptions, and high demand may affect delivery. Customers must provide accurate shipping information. Our Shipping Policy explains current rates, delivery estimates, tracking, and assistance with missing or damaged shipments. We will provide any delay, cancellation, or refund options required by applicable law.
Chargebacks and Disputes
Please contact support@trypertix.com so we can help resolve an order issue. We may review and respond to disputes, including those we believe involve fraud or abuse. Contacting us does not waive or delay your rights or deadlines with your payment provider or under applicable law.
Intellectual Property
Website text, images, branding, logos, graphics, and design belong to Pertix or its licensors and are protected by applicable intellectual-property laws. Do not reproduce, distribute, modify, or commercially exploit them without prior written consent, except as permitted by law.
Account Responsibility
If you create an account, keep your login information confidential and notify us promptly of suspected unauthorized use. You are responsible for activities under your account to the extent permitted by applicable law.
SECTION 19 – CHANGES TO TERMS
We may update these Terms by posting changes on this page. Continued use of the site after changes take effect means acceptance, where permitted by law. Changes do not remove rights or express promises applicable to orders already placed.
SECTION 20 – CONTACT INFORMATION
For questions regarding these Terms, contact:
Mobile Terms of Service (SMS Marketing)
By opting into Pertix SMS notifications, you agree to receive recurring messages, including order updates, promotions, and abandoned-cart reminders, according to your consent. Marketing consent is not a condition of purchase.
• Message frequency may vary
• Message and data rates may apply
• You may opt out at any time by texting STOP
• For support, contact: support@trypertix.com
We are not responsible for delays or message delivery issues caused by carriers.
Your privacy is important to us. Please review our Privacy Policy for details on how your data is handled.
Applicable Consumer Rights
Nothing in these Terms excludes or limits rights, warranties, or remedies that cannot be excluded under applicable law. Mandatory legal requirements take precedence over any conflicting provision.